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Thursday, June 13, 2024

Viewpoint of DSOs on the Canadian Dental Care Plan

The launch of the Canadian Dental Care Plan (CDCP) has triggered a wave of uncertainty and apprehension amongst dentists and clinicians throughout Canada. Many practitioners, involved about this system’s influence and administrative complexities, have hesitated to enroll or begin treating sufferers below the CDCP, which launched Might 1. Latest figures point out that solely a fraction of oral healthcare suppliers have signed up to this point,1 reflecting widespread reservations throughout the career. 

Regardless of the preliminary challenges, there are indicators of progress and adaptation throughout the CDCP framework. Notable developments, similar to the choice for oral well being suppliers to instantly invoice Solar Life on a claim-by-claim foundation beginning July 8,2 counsel a responsiveness to business suggestions and a willingness to evolve over time. 

Julian Perez, Chief Authorized and Compliance Officer at Dentalcorp attracts insightful parallels between the challenges of the COVID pandemic and the rollout of the Canadian Dental Care Plan. 

“In instances of disruption, such because the COVID-19 pandemic, and now with the Canadian Dental Care Plan, our scale, infrastructure, and devoted assist employees have been mobilized to profit our clinicians,” says Perez. “As we navigate the Canadian Dental Care Plan, there are clear benefits for a dentist to lean on a community of friends for collaboration and assist on this quickly altering setting. Having devoted info know-how, operations, and regulatory compliance packages is an incredible profit in successfully managing change.” 

With practices within the Windsor-Essex space, Dr. David Mady highlights the significance of embracing the CDCP.  

“The rollout had its hiccups, however it’s right here to remain. Dismissing it not solely denies sufferers essential dental care but additionally redirects them to different practices which have enrolled,” says Dr. Mady. “Navigating the CDCP looks like exploring uncharted territory, however being a part of a community helps us chart a course ahead extra successfully.”  

Calgary-based Dr. Scott Spackman acknowledges the brand new program’s challenges however retains his deal with his sufferers. 

“Regardless of the preliminary complexities and confusion surrounding the CDCP, our dedication to offering glorious affected person care stays unchanged,” says Dr. Spackman. “Dealing with administrative challenges and clarifying program particulars to new sufferers will be daunting, however Dentalcorp’s assist in the course of the rollout has been invaluable. They maintain us knowledgeable about program updates and assist us streamline processes, permitting us to deal with delivering high quality oral healthcare. Being half of a bigger community equips us with the instruments wanted to regulate successfully throughout a time of serious change. 

Because the launch of the CDCP, quite a few new sufferers, notably seniors, have encountered difficulties finding dentists accepting eligible sufferers. To bridge this hole and join potential sufferers with dental clinics of their space that serve CDCP sufferers, Dentalcorp supplies the hellodent platform,3 complemented by SunLife’s4 nationwide search useful resource. These directories facilitate easy accessibility to important oral healthcare for Canadians looking for CDCP suppliers. 

Because the CDCP takes impact, the dental group faces inevitable change, with various levels of acceptance. Nevertheless, the overarching dedication to enhancing the oral well being of Canadians stays paramount. Being half of a big community is one method to alleviate the brand new challenges dentists face by way of entry to sources and helps that facilitate efficient adaptation and the supply of high quality patient-centric care on this quickly evolving setting. 


  1. CBC, Marina von Stackelberg, Might 1, 2024 – https://www.cbc.ca/information/politics/canadian-dental-care-plan-cdcp-seniors-coverage-begins-may-1-1.7189717 
  2. Well being Canada – https://www.canada.ca/en/providers/advantages/dental/dental-care-plan/suppliers.html 
  3. https://www.hellodent.com/website/service/service-cdcp 
  4. https://www.sunlife.ca/sl/cdcp/en/member/provider-search/ 

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